Frequently Asked Questions
Locals can generally come in for a play on a Sunday afternoon in low season after around 12noon. Please give reception a call first to check. The charge is $10 per person. Please come to reception to pay the fee and receive a wrist band first.
We are not taking large waterpark parties at this stage.
Yes! We have a number of pet-friendly cabins and sites.
For the cabins there are 3 x Banksia cabins, 4 x Figtree cabins and 3 x Casuarina cabins that have been set aside for families travelling with a pet.
We also have a dog wash and an off leash dog play area. Dogs love it here!!
If you are interested in bringing your dog with you, please check out our page on travelling with dogs and chat to our friendly staff before making your booking.
BIG4 Saltwater is located on the Clarence River at Palmers Island, just 10 minutes out of Yamba.
There are a couple of different ways that you can pay the balance of your booking:
CREDIT CARD: You can pay for your booking via credit card over the phone or online. We accept Visa, Mastercard and AMEX. Please note, a transaction fee applies where a credit card is used (between 1.0 – 1.8% depending on the card).
BPAY: Your confirmation letter will outline BPAY details for your booking. For large Christmas bookings for example, we recommend that you setup a monthly BPAY debit from your account to avoid the pre-Christmas lump sum. Minimum instalments of $100 is required.
Payment plans can also be arranged. Please contact us to discuss payment plan options.
Yes, all our cabins have reverse cycle air-conditioning and heating.
Check in time is 12pm for sites and 2pm for cabins.
Check out time is 10am for all sites and cabins. These times are NSW times.
Early check-ins and late check-outs are subject to availability. Please enquire with our friendly reception team.